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FAQ

Refund Policy

30/6/2018

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1. After your order has been shipped /used or unopened Lacquers can not be returned/refunded.

2.  Store credit will be applied for unique cases related to damage via post reported within 24-72 hours.
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3.If a courtesy Refund have been issued within 1-2 month period. Future orders may be returned with mandatory store credit or gift card to equal the balance due. 

4. If we Cancel orders please expect a full refund  within 7-10 business days.

5. Out of stock lacquers can be exchanged with New/classic lacquers of equal or greater value. To choose your own color please email us. 

6. Future orders may be returned with mandatory store credit or gift card to equal the balance due. ​
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